How to Strengthen Your Law Firm’s Most Valuable Asset: Refining the Client Experience
Clients are at the heart of every law firm, and they’re a vital part of the firm’s success.
While many law firms think about specific aspects of how they work with clients—such as secure communications or invoicing strategies—it’s also a good idea to think about the overall arc of a client’s experience with you.
This guide will show you how adjusting some of your daily interactions with clients such as client intake, client communications, invoicing & payment, and client referrals can help make you more successful and make your practice more profitable.
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